Negotiation involves reaching an agreement with the other side. The idea is that the agreement meets the best interests of both sides. Of course, this usually means that both sides have to make compromises. You won’t get everything you want and neither will the other...
Mediation is a voluntary process, to which both parties agree. A mediator is appointed to hear the claim. The mediator is a neutral person assigned to help the two sides reach a solution that works for both. Usually a mediation takes place in a boardroom at a neutral...
Arbitration is useful when one side or the other (or both) prefer to have someone neutral decide the matter for them. This usually occurs if one party or both refuses to compromise on any issue. Arbitration often works well for commercial and business disputes....
When you are faced with a legal problem, try and settle the claim. Remember, settling a claim involves compromise on both sides. If a compromise cannot be reached, you can go to court and have a judge decide the legal issue. Generally speaking, there are two levels of...